Closing the Sale: Sales and Service Masterclass
Closing the Sale: Sales and Service Masterclass
Closing the Sale: Sales and Service Masterclass

Closing the Sale

Sales and Service Masterclass

Training Point

Overview:

In this program, the panel discusses conventional notions of ‘closing the sale’ and challenge popular thinking about this most crucial of steps. The merits of the ‘formula’ approach versus a more instinctive, organic process are debated.

Key Training Points:

* Examines terminology and misconceptions of ‘closing’ the sale
* Gaining the customer’s commitment at various stages in the sales process
* Asking for the sale as opposed to the pressure-sell
* Up-selling techniques

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Year2009
Produced inAustralia
Duration12 mins
ProducerTraining Point
Price (ex-GST)$295.00
Product CodeTP044AQ
CategoriesCustomer Service,
Sales Skills
 
 
 

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A teacher affects eternity: he can never tell where his influence stops.

Henry Adams